Cancellation Policy

It’s important to understand that when forgetting or canceling appointments without giving enough notice, we lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, scheduled appointments are subject to the following terms:

  • You may cancel or modify your appointment without charge anytime 48 hours preceding the start time of your appointment. Contacting us on the same day or day prior to your appoint will incur a service charge.
     
  • Less than 48 hours notice is considered a “Late Cancellation” and will result in a charge of 30% the scheduled service(s).

  • If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged full price of the scheduled service(s).

  • Appointments that are booked within the 24-hour period are still subject to the cancellation policy.

  • To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.

  • Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.

  • Always Call Or Text Us To Cancel Or Reschedule An Appointment At
    (714) 733-7525

 

  • Do Not Email Or Message Us On A 3rd Party Site Like Instagram, Facebook, Yelp, Google, Etc To Cancel Or Reschedule A Confirmed Appointment. 

Thank You.

 

Effective date: Jan 1, 2020